Issues & NCRs
Non-conformances, customer complaints and internal issues, with root-cause and containment.
Open NCRs
2
Customer complaints (90d)
3
Awaiting root cause
4
Closed (30d)
7
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Sheffield HQ
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Quality
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Issues & NCRs
Non-conformances, customer complaints and internal issues, with root-cause and containment.
| Ref | Title | Type | Severity | Raised | Containment | Root cause | Status |
|---|---|---|---|---|---|---|---|
| NCR-204 | Wrong material certs on batch 8821 | Customer complaint | Major | 18 May | Yes | In progress | Open |
| NCR-201 | Surface finish out of tolerance | Internal | Minor | 22 May | Yes | Complete | In review |
| NCR-199 | Late despatch – order 33421 | Customer complaint | Minor | 12 May | n/a | Complete | Closed |
| NCR-195 | FOD found in finished part | Internal | Major | 04 May | Yes | Complete | Closed |
| NCR-192 | Supplier delivered uncalibrated tool | Supplier | Minor | 29 Apr | Yes | Awaiting 8D | Open |